Terms and Conditions

These Terms and Conditions describe the rules that apply when you use our platform. They explain the relationship between you and us, set out your responsibilities, and describe how we operate key services such as account verification, payments and promotions. By using the site you accept these terms and any additional rules that apply to specific promotions or features.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Use a unique password and protect your login credentials. Notify us immediately of any unauthorised access or suspicious activity. We may suspend or close accounts where there is suspected fraud, chargeback activity, collusion or breach of these terms. Multiple accounts and account sharing are not permitted and may result in forfeiture of funds.

Eligibility requirements

To register and use our services you must meet the minimum age and other eligibility requirements posted on the site. You must provide truthful personal information and any documents we request for identity verification. We carry out identity, residency and source of funds checks as part of our verification process. Failure to complete verification when requested may lead to account restrictions and delayed withdrawals.

Acceptable platform use

Use the platform lawfully and in accordance with these terms. Prohibited behaviour includes using automated tools, attempting to manipulate games, creating multiple accounts, or using VPNs to bypass geographic or regulatory restrictions. We reserve the right to block access, withhold bonuses and void bets where misuse is detected.

General bonus and promotion rules

Promotions are subject to specific terms which will be published with each offer. Where a promotion applies, wagering requirements, maximum bet limits and eligible games will be stated. We may refuse, cancel or reclaim bonuses if we suspect abuse, fraudulent behaviour or breach of promotion rules. Always check the promotion terms before opting in.

Deposits and withdrawals

Payment options and currency availability are shown in your cashier. Minimum and maximum limits, verification requirements and any applicable fees are also displayed. Withdrawals are subject to identity verification and anti-money laundering checks. We process withdrawals according to the chosen payment method and may delay payments where checks are required. Progressive jackpot and large win verification may take longer to complete.

Dispute resolution

If you have a complaint contact our support team so we can try to resolve the matter promptly. We will acknowledge complaints and aim to provide a clear response. If we cannot reach agreement you may refer the dispute to an independent dispute resolution service where available, or seek other remedies under applicable law.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified on-site or by email. Continued use of the platform after notice constitutes acceptance of the revised terms. If you do not accept a change you should stop using the services and close your account following the account closure process.